Refund policy

Refund & Return Policy – Maison Mila Atelier

Eligibility for Returns

You may return a product only if the order was incorrectly fulfilled by our team (e.g., wrong quantity, color, or model of a dress). Returns are not accepted for other reasons, including a change of mind.

Return Period

All eligible returns must be made within 10 days from the date you receive your order. Returns submitted after this period will not be accepted.

How to Return a Product

To initiate a return, please contact us at info@maisonmila.shop with your order number and details about the issue. We will provide instructions for returning the item.

Refund Process

Once we receive and inspect the returned product, we will process your refund or replacement as quickly as possible. Refunds will be issued using the original payment method.

Additional Information

• Products must be returned in their original condition and packaging.
• Shipping costs for the return will be covered by Maison Mila Atelier if the return is due to our error.
• For any questions or concerns regarding returns, please contact our customer support team at info@maisonmila.shop.